01 / COMPUTERS
Windows & Mac support
Slow computers, crashes, software errors, hardware diagnostics, and compatible component upgrades.
Get computer help ↗YOUR LOCAL IT SPECIALIST
Less tech trouble.
More peace of mind.
Computer problems? Wi-Fi frustrations? Get clear answers and hands-on help from Ali—your local IT specialist for home and business.
✓ Windows & Mac✓ Remote & on-site✓ Evenings & weekends
9+years of professional
IT support experience
IT support experience
Professional experience.
Recognized credentials.
HOW I CAN HELP
Everyday tech.
Expertly handled.
One person to call for the technology you rely on.
Support for households, home offices, and small businesses.
02 / CONNECTIVITY
Wi-Fi & networking
Unreliable connections, router and mesh setup, network troubleshooting, and better home-office coverage.
Fix my connection ↗03 / YOUR WORKSPACE
Printers & home offices
Printer and scanner setup, monitors, docks, webcams, and video calls that work the way they should.
Set up my workspace ↗04 / A FRESH START
Setup & file transfers
New computer setup, application installation, email configuration, and carefully planned file transfers.
Start with confidence ↗05 / DIGITAL CONFIDENCE
Backups & safer devices
Backup setup, multi-factor authentication, password managers, updates, and practical security guidance.
Protect my everyday tech ↗06 / SMALL BUSINESS
IT help for your business
Workstation setup, employee onboarding, email and shared-file support, and scheduled IT projects.
Discuss a project ↗Not sure what’s wrong? You don’t need the technical words.Start with a free 10-minute call ↗
SIMPLE FROM THE FIRST HELLO
Tell me the problem.
I’ll help with the next step.
Let’s talk
Describe what’s happening and where you need help. We’ll decide whether remote or on-site support makes sense.
Know what to expect
You get a clear scope, estimate, and appointment time. Extra work only happens with your approval.
Get back to your day
I troubleshoot, explain the outcome in plain language, and share practical next steps.
INTRODUCTORY RATES
Clear prices.
No guesswork.
Same everyday support rates for Windows and Mac.
Evening and weekend appointments included.
HELP FROM WHEREVER YOU ARE
Remote support
$60/ hour
For software, email, and other issues we can resolve together online.
- $30 minimum includes up to 30 minutes
- Then $15 per additional 15 minutes
- Remote access only with your permission
PERSONAL HELP, AT YOUR DOOR
AT YOUR HOME OR OFFICE
On-site support
$85/ hour
Hands-on help for computers, printers, networks, and workspaces.
- One-hour minimum appointment
- Then $21.25 per additional 15 minutes
- Local travel included in the agreed core area
FOR SOMETHING MORE INVOLVED
IT projects
Let’s plan it.
Office setups, migrations, and larger installations deserve a tailored scope.
- Discuss your needs and timeline
- Receive a written project quote
- Approve the work before it starts
Parts and paid software are additional and require approval. Longer-distance travel, parking, and tolls are quoted before booking. Diagnosis is billable work, even when replacement or specialist repair is recommended. An estimate is not a guarantee that every issue can be repaired.
MEET YOUR IT SPECIALIST
Professional experience.
A personal approach.
I’m Said Ali Sajjadi. You can call me Ali.
I bring more than nine years of professional IT support experience across enterprise, international, and U.S. government environments. Today, I help my neighbors and local businesses feel more confident with their technology.
My background includes IT support at Airbus, Amazon, IOM, and the U.S. Embassy in Kabul. From a printer that won’t connect to a new office setup, I approach your technology with patience, care, and a security-conscious mindset.
Explore my professional background ↗Sajjadi Tech Services is an independent business. Past and current employers do not sponsor or endorse its services.
You work directly with me
One person who takes the time to understand your setup and explain your options.
Your information matters
Access is limited to what the job needs. Backups and sensitive changes are discussed before work begins.
Advice you can understand
Clear explanations, thoughtful recommendations, and approval before additional work.
LOCAL TO FAIRFAX
Nearby when you need
a hands-on helping hand.
Based in Fairfax, VA 22031. The standard on-site rate includes travel within the agreed core area, typically about 30 minutes from the starting location.
FairfaxMerrifieldViennaOaktonFalls ChurchAnnandale
Other Northern Virginia locations and longer trips toward Fredericksburg are available by arrangement. Travel costs are confirmed before you book.
Do you support both Windows PCs and Macs?
Yes. I troubleshoot Windows and macOS, help with software and setup, and assess hardware issues. Repair options depend on the model, parts availability, and the problem.
Can you fix my issue remotely?
Many email, application, configuration, and printer-software issues can be handled remotely if your computer has a working internet connection. I’ll assess this during the initial call. You approve any remote access.
What happens if the repair takes longer?
I’ll explain the findings and ask for approval before exceeding the agreed estimate. Remote time after the minimum is billed in 15-minute increments; on-site time after the first hour is also billed in 15-minute increments.
Do you offer a free diagnosis?
The initial phone consultation, up to 10 minutes, is free to understand the issue and discuss options. Technical diagnosis and troubleshooting during an appointment are paid services.
Do you offer emergency or 24/7 support?
Appointments are available on weekday evenings and weekends, subject to confirmation. I do not offer guaranteed emergency or 24/7 coverage.
What should I prepare for my appointment?
Have the affected device, charger, and a description of the problem ready. Back up important files when possible. Keep passwords private—you can enter them yourself when needed. We’ll discuss backup status before changes that could affect your data.
LET’S GET YOUR TECH WORKING
Good help starts
with a conversation.
Tell me what’s happening. I’ll follow up during service hours to discuss the next step and confirm availability.
(540) 207-5429 ↗ali@sajjaditech.comFree initial phone consultation · Up to 10 minutes